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We are a Company made up of people who provide services to people since 1999.

Executive team

Awards

2016

  • Global Outsourcing 100. IAOP
  • Best Customer Care Service. 3m Excellence Fidelization Awards.
  • Emergencies & Complaints’ Best supplier. Gas Natural Fenosa Awards.
  • Best Agent of the Year. Fortius.
  • Best Customer Experience in Fashion, Cortefiel Group. Contact Center Awards.
  • Best Customer Experience in Foodservice, McDonald’s. Contact Center Awards.

2015

  • Best Contact Center 2014. Platinum Contact Center Awards
  • Best Contact Center to eCommerce Support with Vodafone. Platinum Contact Center Awards
  • Best Customer Service in Automotive Industry with Porsche Platinum Contact Center Awards
  • Best Outsourcer. Customer Service. (ING). Gold CRC.
  • Iberdrola Awards for the Supplier of the Year: Finalists in the category of Employment Creation
  • Best Credit Management and Collection. Gold (Corpbanca). 5th National Award of Excellence of Contact Center & BPO industry
  • The Magic Gartner Quadrant positions Unisono as a partner to consider in the Outsourcing area worldwide in 2015

2014

  • Platinum Contact Center Awards.
  • Best Customer Service in the Automobile Sector, Porsche. Contact Center Awards.
  • Best Contact Center, Support for e-commerce, Vodafone. Contact Center Awards.
  • Best Credit and Debt Collection Management. Gold (Corpbanca). 5th National Excellence Award for the Contact Center and BPO Industry (Colombia).
  • Best Outsourcer of the Year. CRC Gold.
  • Best Outsourcer for Outbound Sales. (Gas Natural). CRC Gold.
  • Best Outsourcer Help-Desk. (Orange). CRC Gold.
  • Best Customer Service Agent. Customer Sales and Service World Awards. (USA)

News, events and relevant information

Read media articles about our projects and their results.

All the latest news

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