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Business Process Services (BPS)

Virginia Fernández

Director International Business


Precision and efficiency in managing your business processes

We efficiently organize the outsourcing of your business processes, using the most appropriate technological tools.

  • Nuestra experiencia, tu mejor aliado

    Our experience: your best ally

    We turn your back office into our front office, applying all of our experience and know-how to efficiently manage resources and taking care of all of your business processes.

  • Soluciones a medida de cada cliente

    Tailor-made solutions for each client

    We have developed our own IT tool, Yunity, which is certified by ENAC, NORTON and the ISO. It is used in a wide variety of countries: Spain, Jordan, Italy, the UK, Brazil, Mexico, Chile and Colombia.

  • Trabaja con ventaja

    Work with an advantage

    Some of the benefits of BPS management are the optimization of costs, improvement of processes, productivity increase and revenue, and greater flexibility.

  • Ahorra costes y perfecciona procesos

    Reduce costs and refine processes

    We are able to optimize costs by implementing new procedures, such as digitalization or Robotics/automation.

  • Tus gestiones, siempre al día

    Your paperwork, always up to date

    We take care of everything, using a multi-purpose application that deals with financial management, human resources management, customers and suppliers.

  • Automatización y satisfacción

    Automation and satisfaction

    Automating certain processes is useful in today’s world, at a time when companies everywhere are switching over to digital. We reorient people’s productivity by teaming them up with the best cutting-edge technology. We increase the quality of the services that you provide to your end customers.


Automation/Electronic Document Management

Documentation management: Digitalization, custody, archive, mail case, e-mail and SMS text message management

Debt Collection management: Control of payment deadlines, scoring, follow-up on debts

High capacity for the development of proprietary software

Recording systems on different platforms (IP and digital)

Multi-channel solutions

Video call, shared navigation, etc.

Our experience in

Business Process Service

  • Initial Diagnosis; Optimization Proposal; Quality Plan; Implementation.
  • Implementation and integration of new technologies.
  • End-to-end management and ongoing consultancy services.
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