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Business Process Services (BPS)

Virginia Fernández

Director International Business

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Precision and efficiency in managing your business processes

We efficiently organize the outsourcing of your business processes, using the most appropriate technological tools.

  • Nuestra experiencia, tu mejor aliado

    Our experience: your best ally

    We turn your back office into our front office, applying all of our experience and know-how to efficiently manage resources and taking care of all of your business processes.

  • Soluciones a medida de cada cliente

    Tailor-made solutions for each client

    We have developed our own IT tool, Yunity, which is certified by ENAC, NORTON and the ISO. It is used in a wide variety of countries: Spain, Jordan, Italy, the UK, Brazil, Mexico, Chile and Colombia.

  • Trabaja con ventaja

    Work with an advantage

    Some of the benefits of BPS management are the optimization of costs, improvement of processes, productivity increase and revenue, and greater flexibility.

  • Ahorra costes y perfecciona procesos

    Reduce costs and refine processes

    We are able to optimize costs by implementing new procedures, such as digitalization or Robotics/automation.

  • Tus gestiones, siempre al día

    Your paperwork, always up to date

    We take care of everything, using a multi-purpose application that deals with financial management, human resources management, customers and suppliers.

  • Automatización y satisfacción

    Automation and satisfaction

    Automating certain processes is useful in today’s world, at a time when companies everywhere are switching over to digital. We reorient people’s productivity by teaming them up with the best cutting-edge technology. We increase the quality of the services that you provide to your end customers.

Scope

Automation/Electronic Document Management

Documentation management: Digitalization, custody, archive, mail case, e-mail and SMS text message management

Debt Collection management: Control of payment deadlines, scoring, follow-up on debts

High capacity for the development of proprietary software

Recording systems on different platforms (IP and digital)

Multi-channel solutions

Video call, shared navigation, etc.

Our experience in

Business Process Service

  • Initial Diagnosis; Optimization Proposal; Quality Plan; Implementation.
  • Implementation and integration of new technologies.
  • End-to-end management and ongoing consultancy services.
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