Unísono Group, a provider most recommended by its customers, triumphs in the Awards for Excellence in Customer Relationship
Madrid, October 10, 2019.- Unísono, a leading multinational business group in Contact Center, Management Consulting Services and Business Process Services (BPS), has won three awards in the Awards for Excellence in Customer Relationship.
The gala was held at the Wanda Metropolitano Stadium in Madrid and rewards the work of the companies that work for the continuous improvement of the relationship they have with their customers. Visible through the different contact channels, paying special attention to the service excellence that they already offer and the ability to generate differential experiences through their operational centers.
These awards, a true reference to the relationship with customers and the brands, companies providing outsourcing services and technological solutions in Spain. It brings together great professionals in the sector and is a great opportunity to share best practices on the management and experience of customers.
On this occasion, the work done for large companies such as Iberdrola and Naturgy, have made the Unísono Group deserve the Excellence Award for the Best SAC Telephone Channel Provider and the Excellence Award for the Best Outbound Sales Provider, as our E-voluciona colleagues who won the Strategic Award for the Best Technological Project. Alongside this they were also awarded, the Excellence Award for the Most Recommended Supplier by Customers, which implies recognition to this group, which has become the most recommended partner for its customers.
According to statements by Sandra Gibert, General Director of the Unísono Group, “Being the most recommended partner by our clients, is a recognition of the work we do every day for our clients and the internal commitment we have with quality, professionalization and innovation. We add tonight’s 4 awards enforcing the passion we feel for our customers”.