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Unisono Group and Avaya sign an agreement as Partners

Unisono Group and Avaya sign an agreement as Partners

Unisono Group and Avaya, a world leader in solutions for improving and simplifying communications and collaboration, have signed an agreement as partners following the company's certification.

In this way, the leading multinational business group in Contact Centers, Management Consulting, and Business Process Services (BPS)—thanks to its collaboration with Avaya—is accelerating the digital transformation process in which the company is immersed.

This alliance has been the result of the experience of Unisono’s technology professionals, who have more than 15 years of experience at Avaya and now also hold the Avaya certification. A team of experts that helps find the right solution for the needs of each client, implementing this solution, and putting it into motion.

The investment in technology at Unisono is continuous: by introducing solutions in the operational management of customers, they are more effective at achieving objectives for them.

In the words of Sandra Gibert, General Director of Unisono: “What we are clear about is that, as the world advances, so does technology. Supporting our clients on the path to digitalization, and launching innovative projects in order to offer the best customer experience, is key to Unisono. We always remain faithful to our values of commitment, excellence and rigor.”


 

We are delighted to welcome Unisono to the Avaya Partner Family. They not only have longstanding experience in our solutions, but they are also very excited and eager to innovate with Avaya, said Javier Velasco, CEO of Avaya.


About Avaya

Companies build upon the experiences that they provide, and  Avaya (NYSE: AVYA) creates millions of such experiences every day. For more than a century, we have made it possible for organizations around the world to achieve their goals better, creating intelligent communications experiences for customers and employees. Avaya creates open, convergent, and innovative solutions to improve and simplify communications and collaboration in the cloud, in facility, or with a hybrid model covering both. In order to grow your business, we are committed to innovation, partnerships, and a resolute approach in terms of what the future holds. We are the technological company you can count on to deliver significant experiences.

Visit them at: www.avaya.com/es/

 

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