Unisono receives the Verint Award for the successful optimization of Workforce Management tool in its Contact Center and BPO services
Unisono has been recognized by Verint for the successful optimization of the Workforce Management tool in its Contact Center and BPO services.
Thanks to this tool, Unisono achieves greater efficiency in the management of operations with its customers. It transforms employee experience offering flexibility and transparency with shift management and desired mobility, fostering team motivation.
The award was presented on June 21 at an event organized by Verint at Hotel Urban in Madrid; this recognition was collected by Laura Bernardo Vicente, Director of Planning and Strategic Projects of the Group.
Thanks to this award Unisono contends for the European Prize to be awarded in the framework of the Verint Engage EMEA Customer Award Dinner event, which will be held on November 29 in the United Kingdom.